BRICKS & MINIFIGS STORE VISION:

Bricks & Minifigs is first and foremost a fun place for people of all ages and abilities to enjoy and explore their passion for LEGO. We facilitate this by providing excellent customer service, a variety of unique products, and an enjoyable environment.

Each Bricks & Minifigs location is locally owned, and part of a growing franchise, headquartered in Orem, UT. We are a buy, sell, trade store that encourages customers to reuse, rebuild and reimagine with LEGO elements.

JOB SUMMARY:

Responsible for attending to customers in a sales capacity while also carrying out a variety of shared retail activities required for daily operation. Also responsible for actively participating in strategic and management initiatives and, in the absence of the General Manager, overseeing daily operations of the business.

HIGH LEVEL RESPONSIBILITIES:

• Collaborate with the General Manager to deliver results by prioritizing time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum.
• In the absence of the General Manager, running day-to-day operations such as opening and closing the store, inventory management, staff management, conflict resolution.
• Contribute to an atmosphere that balances a friendly feel with professionalism
• Greeting, assisting, and engaging with customers when they enter the store and as they shop, answering questions and making recommendations, assisting customers with check-out, and maintaining a positive, fun, and safe environment
• Leading by example with a high level of accountability and inspiring teamwork
• Maintaining sales floor and customer awareness to prevent product loss

SPECIFIC RESPONSIBILITIES:

• 25% Assisting customers in person and on the phone (will be on your feet a lot)
• 15% Supporting and training colleagues
• 15% Supporting the General Manager in creating and implementing policies, procedures, and systems
• 10% Overseeing and participating in store opening and closing activities
• 10% Preparing product (sorting, cleaning, building, repairing, packaging, and inventorying)
• 10% Handling customer trading and selling activities
• 5% Keeping product shelves replenished and organized (requires lifting up to 50 pounds)
• 5% Supporting hosted and un-hosted in-store party events
• 5% Assisting with marketing and social media campaigns

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent oral and written English communication
• Ability to be welcoming and approachable
• Highly organized with good quantitative abilities and attention to detail
• Able to consistently use good judgment in making business decision both big and small
• A strong desire to learn what needs to be done to successfully operate a small business
• Able to resolve conflict professionally to problem solve
• Preferred: Familiar with LEGO product and themes
• Preferred: 2 years of experience in customer service and/or a supervisory capacity
• Preferred: Previous training or degree in sales and/or business management
• Preferred: Loss prevention and cash management experience
• Preferred: Experience with procurement and negotiation
• Preferred: Skilled with Word, Excel, Point-of-Sale systems
• Act with integrity and accountability
• Understand and follow policies, processes and ethical requirements
• Work collaboratively with others and manage conflict appropriately
• A desire to develop your skills and grow within the role and organization

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

Physically able to lift and move heavy boxes and stand for long periods of time

COMPENSATION, PERKS, AND SHIFTS:

• This position requires 40 hours per week with wages generally starting from $15.00 (depending on experience and availability) with individual and group sales bonus potential
• Employee discounts and product bonuses as per Employee Discount Policy
• Shifts will be scheduled through weekday and weekend operating hours with some flexibility.

NOTE: The above job description is intended to describe the general nature and level of work being performed by staff assigned to this job. It is not intended to be an exhaustive list of all responsibilities and qualifications required of staff in this position. Responsibilities and qualifications are subject to alteration based on the changing needs of the individual business and the Franchise. All changes will be provided to employees in advance in writing. The job description does not constitute an employment agreement between the employer and employee.

Job Type: Full-time

Pay: $15.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount

Experience level:

• 2 years

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Ammon, ID 83406: Relocate before starting work (Required)

Work Location: In person